The Cloud Phone System

Cloud based phone system is a relatively new term meaning a phone service that is delivered through the Internet. In this terminology, the “cloud” is the internet. A synonymous term would be Internet Based Phone System.

The Cloud Phone System gives you a feature rich business telephone system over the Internet without the need for expensive hardware and complicated installations. No matter what business you’re in or the size of your organisation, we have the right solution for you.

The main requirements of a cloud based phone system are the ability to deliver calls over the Internet, route inbound calls to the correct workers inside a company, or to remote workers alongside providing telephony applications like virtual voicemail and call recording.

Whether it’s called an Internet based phone service or a cloud based phone system, a Virtual phone system delivers a high level of feature sets, without the need for an upfront capital outlay like you would have with an on premise based phone makes features like call recording, and contact centre reporting a very cost effective option for even the smallest company.

Hosted Platforms

From our “HPBX” platform designed for SME customers, or the proven enterprise level “Panasonic Storm” platform, here at Bluebox Integration we have a product to suite all level of business user, and budget.

We offer HPBX HD telephony is a fully-hosted and managed telephony service, which enables business to work more efficiently and employees to be more productive. Businesses can benefit from high quality exclusivity of a private branch exchange (PBX), without having to have new hardware installed on site.

The Panasonic Storm offers powerful enterprise-grade PBX, intelligent inbound number management and a multi-channel contact centre, Storm offers the brand and reliability of Panasonic with an unprecedented breadth of features and scalability.

Thanks to its highly scalable cloud model, Storm can flex to meet the requirements of businesses of any type or size, from large enterprises down to the operations of a single user. Enterprise-grade solutions can be rapidly deployed without the need for lengthy setup processes, and with minimal capital investment.

As storm is a cloud-based platform, all core hardware and software already exists in the network and is provided as a service.
Deployed over two secure data centres and built to ensure no single points of failure, the storm platform is designed to ensure 99.999% platform availability – even during peak times. With effectively unlimited capacity, storm is highly scalable, meaning users never run out of the critical communications power they need.

True Cloud capabilities

  • All the features you would expect of a traditional PBX – from the cloud
    • Intelligent Call Forwarding and IVR services
    • Activate Disaster Recovery within seconds
    • Complete mobility – log in and use PBX services from any location, on any device
    • Integrated call recording on demand
    • Drag and Drop Switchboard Facility
    • Intuitive web-portal – log in and make system changes from any internet-enabled location
    • Web-based Personal Portal for accessing user settings and voicemail

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