Monitoring and Training Solutions for your Telephone System
Bluebox Integration has a lot of experience with voice recording supplying small, medium and large companies. Our comprehensive range of conversations recorders ensures that we can supply the right recording solution for most applications.
The systems we supply are designed to monitor and record telephone conversations where there is a demand to provide recall and replay of information instantaneously to reduce business risks.
Whether you need to capture and retrieve recordings for regulatory compliance, or for business improvement through higher levels of customer satisfaction, our range of call recorders will meet all your needs. It works with all technologies – Analogue, ISDN, SIP and VoIP – in whatever combination you have chosen.
Show that FCA & PCI DSS call recording rules have been followed.
Review recordings to ensure that clients have been dealt with professionally.
Work with staff to develop their telephone and telesales techniques.