Recent Works

Job Description

Type of lines: ISDN2

Roll out of another Panasonic NS700 to one of our national contract

Customer choose the Panasonic solution, based on the feature set, the reliability, and the Panasonic brand.

Interested in this?

http://bluebox-i.co.uk/telephone-systems/digital-telephone-systems/panasonic-kx-ns700/

Job Information

  • Date: Monday 19 June 2017
  • Location: Northampton

Job Description

Panasonic NCP500 system. Expansion of existing customer school.

Add eight additional kxt-NT/IP phones, and 8 port PoE switch in newly built classrooms

Interested in this?

http://bluebox-i.co.uk/telephone-systems/digital-telephone-systems/panasonic-kx-ncp/

http://bluebox-i.co.uk/lines-calls/voip-sip-trunks/

Job Information

  • Date: Friday 16 June 2017
  • Location: Widnes

Job Description

Types of line: SIP/VoIP

Existing customer relocation

Customer relocation of Panasonic NCP500 and expansion of system, to accommodate additional Panasonic NT/IP phones and to migrate to using SIP trunks, instead of their old ISDN lines

Interested in this?

http://bluebox-i.co.uk/telephone-systems/digital-telephone-systems/panasonic-kx-ncp/

http://bluebox-i.co.uk/lines-calls/voip-sip-trunks/

Job Information

  • Date: Friday 09 June 2017
  • Location: Manchester

Job Description

Type of lines: SIP/VoIP

Installed Panasonic KX-NS700 Phone system with 26 phones

Existing customer upgrade old Panasonic KXTDA system into the new Panasonic NS700.

The main reasons were cost saving by replacing there ISDN2 lines with SIP/VoIP lines.  They also wanted to integrate the system with their Sage accounting software. The Panasonic Go Connect software enables this by allowing “screen popping” of a customer’s account when a call came into the office. On top of this their old system was over 10 years old, and needed upgrading to avoid maintenance issues.

BLF (Lamp indication of line/Phone use)

Voicemail

Auto Attendant

Desktop integration with Go Connect

Future expansion

Interested in this?

http://bluebox-i.co.uk/telephone-systems/digital-telephone-systems/panasonic-kx-ns700/

http://bluebox-i.co.uk/panasonic-go-connect/

 

Job Information

  • Date: Thursday 08 June 2017
  • Location: Horwich

Job Description

Type of line: GEA lease line with SIP trunks

This was the 1st part of the installation of a contact centre Dialler solution. This stage was installing the PC’s & Dailler server onsite, ahead of the Lease line being installed.

This solution allows the customer to upload data/records into the dialler, and the system to run an automated campaign in the 12-seat contact centre.

All calls are recorded, and detailed call stats are available at any time.

Job Information

  • Date: Monday 29 May 2017
  • Location: Preston

Job Description

Existing customer continues to grow, this is the sixth Panasonic NS700 they have installed, they have always been happy with the features, and the reliably of the Panasonic range.

BLF (Lamp indication of line/Phone use)

Voicemail

Auto Attendant

Desktop integration & click to dial software

Future expansion

Interested in this?

http://bluebox-i.co.uk/telephone-systems/digital-telephone-systems/panasonic-kx-ns700/

Job Information

  • Date: Tuesday 23 May 2017
  • Location: Liverpool

Job Description

Customer needed to update the  cabling network in their new office.

We installed a new Cat5e Voice& Data network ahead of the relocation of their existing hosted phone system, later this month

installation.

Total cat5 cables: 35 x Cat5e outlets

Installation & Testing

Interested in this?

http://www.bluebox-i.co.uk/installation/

Job Information

  • Date: Thursday 18 May 2017
  • Location: Bolton

Job Description

Customer moved offices, needed to add 3 additional handsets to his existing system, and extent is annual support contract.

The system is old ,and  are  aware they will need to upgrade soon.

However we are happy to do work, and support most Panasonic systems.

Interested in this?

http://bluebox-i.co.uk/services/system-relocation/

Job Information

  • Date: Friday 12 May 2017
  • Location: Burnley

Job Description

Existing Customer needed a way of reporting on his telesales department and needed detail reports of the amount of calls they were receiving andanswering within the predetermined time.

Also they were able to see how many lines were in use, and make a decision on whether they needed to increase capacity.

Interested in this?

http://bluebox-i.co.uk/telephone-systems/system-add-ons/call-management/

Job Information

  • Date: Tuesday 09 May 2017
  • Location: Trafford park

Job Description

Plumbing supplies company updated there old  phone system, decided to go for a Hosted/Cloud based system, as the customer wanted the enhanced features that come with our Hosted platform, and also they have another Liverpool office they want to bring into the system at a later date, so calls can be answered at both locations, at busy times.

Type of lines: SIP/VoIP running over a Fibre Broadband connection

Features used

Call recording

Call listening/whisper

Voicemail

Yealink IP Handsets were used.

Interested in this?

http://www.bluebox-i.co.uk/hosted-systems/

Job Information

  • Date: Friday 05 May 2017
  • Location: Manchester

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