One of our long standing customers have upgraded their IT system to our Hosted Desktop and Server solutions this week. This means even if they can’t get access to their building, or if the internet is down, they can connect to their desktops and server data from home or a temporary location. It is essential for them to have access to care plans 24/7, 365 days a year, as they have a duty of care for their customers. This change has also enabled them to comply with the Local Authorities Business continuity plan.
Two of our technicians have spent a couple of days at their site in Prescot, making sure everything ran smoothly.
Installed Panasonic KX-NS700 Phone system with 6 digital phones and 4 cordless phones
Customer upgraded from using just Std Analogue lines, now using multiline, Via the Panasonic NS700 system
Installation of Panasonic KX-NS700 Phone system with 25 IP phones, across Cat5e network
Customer waiting for the new ISDN30 lines to arrive, so we were happy to loan an Analogue line card to connect to this existing phones line, so the customer could install his new system sooner
Office based deployment of Hosted/Cloud based phone system for Lancashire based customer.
Engineering spent the day pre-configuring a 6 site network for the customer, which is being installed next week.
The customer then can take advantage of Hosted/Cloud based technology across there 6 sites, and allow all the sites to be centralised, for improved communications, across the group.
Yealink IP Handsets were used.
Onsite deployment of Hosted/Cloud based phone system with 6 users
This is the first site of a 6 site network, allowing the customer a complete and seamless telecoms system across there six offices totalling approx. 36 users
Installation of Cat5e Voice& Data network
9U Comms Cab
Total cat5 cables: 24 cat5
- 1x 24way patch panel
- 6x boxes cat5
- 16x cat5 modules
- 8x face plates
- 5x dado back boxes.
- Installation & Testing
Installation of Panasonic KX-NS700 Phone system
This is an existing customer installation for their new Stockport office
Installation of Cat5e Voice & Data network
Total cat5 cables installed 12
Installation & Testing
This is the 1st stage of the cabling we need to return and terminate the cabling, and lastly relocate the customers Panasonic NCP500 Phone system
The software was installed on a dedicated PC, and allows the customer to report on all call activity in & out of the company
Call management is a sound business investment for thousands of UK organisations whatever your industry. If you want to track sales teams, support environments or contact centre agents, monitor employee’s telephone, internet and e-mail usage, control costs or predict peak business times, our solutions do all of these things and more. If you have internet and e-mail in the building, then you should be monitoring usage.
Our call management solutions have a familiar MS Outlook feel with its user friendly interface. There is a vast range of standard and easily customisable reports available, easy to install, use and maintain.
Installed Panasonic Integrated DECT phones
Existing customer added two Panasonic integrated DECT handsets to his Panasonic NCP500 system.
He uses a high range Dect phone to communicate around his large factory, so people are always contactable.